Listening to patients and families: The Île-de-France region is breaking new ground.

In Paris and Seine-Saint-Denis, two innovative initiatives are bringing medical and child welfare professionals into closer contact with patients, families in need, and migrants. "Professional mediators" facilitate dialogue to support children in need (Seine-Saint-Denis) and better address patients' pain (Paris). Meetings between professionals and families help identify needs and tailor medical or psychosocial care accordingly.

Author(s): Bouznah Serge

Publishing year: 2007

Pages: 42-44

Men's Health, 2007, n° 391, p. 42-44

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