In this article, Olivia Gross examines the role of the "peer health mediator," who works in psychiatric settings alongside healthcare teams. She highlights the value these mediators bring: they facilitate the recovery of the people they support "by sharing a common experience," which fosters "a sense of closeness, a connection, and an empathy that allows for better understanding." She also examines the obstacles to utilizing this type of mediator, who suffers from a lack of recognition, and the paradox of attempting to evaluate the effectiveness of these peer health mediators using quantitative tools that are ill-suited for the task.